In a letter posted on the OMNI Hotels & Resorts website, President Peter Strebel addresses COVID-19 pandemic concerns.

“At Omni Hotels & Resorts, the health and safety of our guests and associates has always been, and always will be, our top priority,” Strebel writes. “COVID-19 has changed every facet of our world and the way we do business. In an effort to Stay A Part of Safety, we have updated our already thorough cleaning guidelines and implemented additional processes and procedures to ensure your health, safety and comfort as part of the new ‘Omni Safe & Clean’ initiative. Within each of our individual hotels and resorts, guests can expect to see the following standards implemented allowing our associates to provide exceptional service in a safe environment. The Omni Safe & Clean initiative follows the guidelines set forth by the Centers for Disease Control and Prevention (CDC) and each individual Omni location will adhere to local and/or federal mandates. Protocols and guidelines from these authorities are expected to evolve, and as such, so will our below processes and procedures. Similarly, these guidelines meet or exceed the ‘Stay Safe’ initiative set forth by the American Hotel & Lodging Association (AHLA).”

“We are confident in our entire family of associates’ ability to welcome you safely back at our hotels across North America, with the personalized service you’ve always known and trusted,” the letter concludes.

A short video about the Omni Safe & Clean initiative can be seen at omnihotels.com/omni-safe-and-clean.